When returning an item to CC Belle, please take note of the following:
- Shipping will not be refunded on any returned items and is the responsibility of the customer when shipping items back to us.
- Store credit will be given for the purchase price of all eligible returned merchandise (see below and note ALL steps on how a return is eligible). We DO NOT offer any type of refunds. No exceptions. Store credit may be used to purchase that same item in a different size or a completely different item. Store credit never expires. We receive hundreds of new arrivals weekly.
- Returns must be postmarked within 14 days of the date you receive your shipment. No exceptions. Any returns postmarked after 14 days of the date you receive them may be rejected, and you will be required to pay a reshipping fee to receive your merchandise back.
- FINAL SALE ITEMS AND ACCESSORIES SALES ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS ACCESSORIES, CLEARANCE OR SALE ITEMS.
PROCESS FOR RETURNS
• Returns must be postmarked within 14 days of the date you receive your items.
• Returns must be received in original, unused condition. Tags must remain ATTACHED and a copy of your invoice included. Returns received without supporting documentation will be delayed in receiving store credit.
• If an item has smells of cigarette smoke, perfume, or deodorant, stains, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.
• Store credit is issued within 3 business days of the return arriving at the warehouse. You will receive an email with your store credit.
Due to order volume & the high volume of sellouts we ARE NOT ABLE TO process exchanges.
Please mail all returns to:
6900 W. Andrew Johnson Hwy.
Talbott, TN 37877
1.800.958.4220 Ext: 1